There could be a couple of reasons why you can't sign in:
You've typed the wrong username or password.
Make sure that you don't have the caps lock on. If you've forgotten your password, reset it here (if you're a patient) and here (if you're a doctor).
You haven't activated your account yet. Check your email for the account verification message from our site, and click the link in the message to activate it. If you can't find the email, check your junk folder.
Search for a healthcare professional according to doctor's name or specialty, then click the appointment time that works best for you. Sign in or create an account and follow the on-screen instructions to confirm your appointment and continue to complete an appointment.